Terms of Service

1. Acceptance of Terms

Welcome to vertiaidvertigo.com (the "Website"). These Terms of Service ("Terms") govern your use of our website and the purchase of VertiAid products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase our products.

These Terms constitute a legally binding agreement between you and VertiAid ("we," "us," or "our"). We reserve the right to modify these Terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new Terms.

2. Product Information and Medical Disclaimers

2.1 Supplement Information

VertiAid is a natural dietary supplement designed to support inner ear health and balance. Our product contains ingredients such as Vitamin D3, Aquamin marine minerals, Pyridoxal 5'-Phosphate, marine and eggshell collagen, and Zinc-L-Carnosine complex.

2.2 Age and Health Restrictions

VertiAid is intended for adults aged 18-80. This product is NOT recommended for:

• Pregnant women
• Nursing mothers
• Children under 18 years of age
• Individuals with severe medical conditions without physician approval

2.3 Results and Effectiveness

Individual results may vary. While many users report improvements in balance and reduced dizziness within 2-4 weeks, results depend on various factors including age, health status, and consistency of use. We do not guarantee specific results for any individual user.

2.4 Consultation with Healthcare Providers

Before using VertiAid, especially if you have existing medical conditions, are taking medications, or are under medical care, please consult with your healthcare provider. This product is not intended to replace prescribed medications or professional medical treatment.

3. Website Use and Restrictions

3.1 Permitted Use

You may use our website for lawful purposes related to learning about and purchasing VertiAid products. You agree to use the website in accordance with all applicable laws and regulations.

3.2 Prohibited Activities

You may not:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or other harmful code
• Harass, abuse, or harm other users
• Violate any applicable laws or regulations
• Reproduce, duplicate, copy, or resell any part of our website without permission

3.3 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Orders and Payments

4.1 Order Acceptance

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

4.2 Pricing and Payment

All prices are in USD and subject to change without notice. Payment must be received before products are shipped. We accept major credit cards and other payment methods as indicated on our website.

4.3 Shipping and Delivery

We will make reasonable efforts to ship orders in a timely manner. Shipping times may vary based on location and product availability. Risk of loss passes to you upon delivery to the carrier.

5. Return Policy and Money-Back Guarantee

5.1 60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee from the date of purchase. If you are not satisfied with VertiAid, you may return the product for a full refund of the purchase price (excluding shipping costs).

5.2 Return Process

To initiate a return, contact our customer service team. Returns must be initiated within 60 days of purchase. Products should be returned in their original packaging when possible.

5.3 Refund Processing

Refunds will be processed to the original payment method within 5-10 business days after we receive the returned product or proof of return.

6. Intellectual Property Rights

6.1 Our Content

All content on this website, including text, images, logos, graphics, and software, is the property of VertiAid or our licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these Terms.

6.3 Trademark Rights

VertiAid and related logos are trademarks or registered trademarks. You may not use our trademarks without our prior written consent.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

7.1 Information We Collect

We may collect personal information including your name, email address, phone number, shipping address, and payment information when you make a purchase or create an account.

7.2 Use of Information

We use your information to process orders, provide customer service, send product updates, and improve our services. We do not sell your personal information to third parties.

8. Limitation of Liability

8.1 Disclaimer of Warranties

Our website and products are provided "as is" without any warranties, express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.2 Limitation of Damages

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our website or products.

8.3 Maximum Liability

Our total liability to you for any claims arising out of or relating to these Terms or your use of our website or products shall not exceed the amount you paid for the product giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless VertiAid, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to your use of our website, violation of these Terms, or infringement of any third-party rights.

10. Governing Law and Disputes

10.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

10.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

10.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11. Severability and Entire Agreement

11.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

11.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and VertiAid regarding your use of our website and products.

12. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms that is due to natural disasters, war, terrorism, labor disputes, or other causes beyond our reasonable control.